Category Archives: Kaizen

Boring retrospectives – part 8 : fishbowl

During the Mini XP Days conference, Rini Van Solingen interviewed me on the fishbowl exercise.  This is a great exercise to use in retrospectives when your team is divided and needs to understand the different opinions without lapsing into hour-long

Boring retrospectives – part 8 : fishbowl

During the Mini XP Days conference, Rini Van Solingen interviewed me on the fishbowl exercise.  This is a great exercise to use in retrospectives when your team is divided and needs to understand the different opinions without lapsing into hour-long

Kanban in Government (first retrospective)

Today we did our first retrospective since we changed to Kanban.  These previous weeks have been quite interesting and it was time to improve our flow. Take a look at the visual workflow we started out with: What did we

Kanban in Government (first retrospective)

Today we did our first retrospective since we changed to Kanban.  These previous weeks have been quite interesting and it was time to improve our flow. Take a look at the visual workflow we started out with: What did we

How Kaizen could save an online travel agency

The number one concern of a lean organization is customer value.  Now how do you define customer value?  By involving end users, trying to get as much feedback as possible, asking customers to fill in evaluation forms, compare with your

How Kaizen could save an online travel agency

The number one concern of a lean organization is customer value.  Now how do you define customer value?  By involving end users, trying to get as much feedback as possible, asking customers to fill in evaluation forms, compare with your