Pre-project assessment : customer collaboration

handshakeReal customer involvement is one of the key factors that make a project succeed.
If your customer is prepared to go on a journey together, with equal commitment and goals, something really valuable can be created.
It can be the basis for true innovation, expanding market share, reshaping a product portfolio, …
That’s why it is important to get your customer on the same level, before starting the project.
By laying out all cards on the table, an important assessment can be made:

Do you agree to work together on a daily basis to create high business value solutions?

As we all know, an agile software development project is no walk in the park. It takes courage, commitment and teamwork.
If it is clear from the start that it will not be possible to agree on these values and principles,
the chance of failure will dramatically increase, no matter how well you practice your chosen methodology.

I think honesty pays off in the end.


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Learning agile by practice

About Nick Oostvogels

Hi, I'm an independent management consultant. My biggest strengths are located in the fields of teamwork, motivation, leadership and continuous improvement. In the IT industry you find a lot of these values in the agile movement, in which I often act as a project leader, product owner or coach. My interests go a lot further, into other industries where we find these values in lean production. Besides that, I try to broaden my horizon as much as possible, always looking for better ways of doing business.

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